Shipping policy

Is it safe to mail jewelry?

Yes, we ship our jewelry by trusted carriers such as FedEx and USPS. All of our shipments are fully insured.

Is shipping free?

All orders receive complimentary ground shipping to US domestic locations.

Do you ship internationally?

At this time, Pietrafesa only accepts orders for the United States and U.S. Territories. For your protection, we will not ship merchandise if we are unable to verify your billing address.

How long does it take to get my order?

All in-stock items are shipped Monday thru Friday, but may take up to 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on method and location.

How do I track my order once it has been shipped?

An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email, or check the My Account section on the website.

Do you ship to APO?

We do ship to Military APO, as well as FPO boxes. Please allow additional time for orders shipped to these addresses.

If I paid for shipping and return my item, do I receive a refund on the shipping fee?

No, the shipping fee is non-refundable, unless we shipped an incorrect item or the item has a defect. Returns are accepted up to 30 days from the ship date.